Don’t paste what you wouldn’t put on a postcard
Skip customer private data, passwords, bank details, medical notes, and anything under an NDA. Use initials or fake names in examples. Share the shape of the problem, not the secrets.
Verify before you publish
Check prices, hours, legal claims, and medical or financial advice with a real source. AI can invent citations, statistics, and “facts” that sound polished.
Keep a human in the loop
- You approve anything that goes to a customer
- You decide the offer and the promise
- You own mistakes — so review like you mean it
A simple weekly rule
If AI drafted it, you read it once for voice and once for truth. Two passes. Then send.
You’re ready
You now have a base: what AI is, how to ask, everyday uses, business growth, and control. Return to the How to AI blog anytime — or book a free intro when you want a path tailored to your work.